TALK TO US

 

We'd love to hear from you

 

​E-MAIL

info@theplumlotus.com



PHONE

Tel: 505-412-9834

FIND US


Visit our shop

 

​ADDRESS

Pueblo West, Colorado, USA

Thanks for submitting!

FAQ

1

​How do I

place an order?

Please visit our store and once you select a product click either 'Buy Now' which will take you directly to checkout or 'Add to Cart' if you'd like to add different items and then checkout later by visiting the blue bag at the top right corner of the website.

2

Payment

& Shipping

At the moment, we offer PayPal as a payment option however, we plan on adding various options in the near future. For shipping, we will offer various levels depending on delivery speed with the fastest being slightly at a higher cost.

3

Secure Ordering

& Payment Options

PayPal provides a secure payment gateway during checkout

4

Returns

Refunds

1) If you are not 100% satisfied with your item, we will gladly accept it back for a full refund provided your initial request to return the item is within 30 days from the date of purchase. If your initial request to return the item is after 30 days from the date of purchase, unfortunately, we would be unable to accept the return request.

2) All returns must be received in perfect resalable condition for refunds to be granted. If the item you return does not arrive in perfect resalable condition, we cannot offer any refund.

 

3) All returned items must include a copy of the original sales invoice. Once your item has returned to us, your refund will be processed within 72 hours.